Support Center

We're here to help you every step of the way. Find comprehensive resources, get technical support, and access expert guidance for your ADHD assessment journey.

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Find answers to common questions

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Learn more about ADHD and management

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Getting Started

How to Take Your First AssessmentUnderstanding Your ResultsAccount Setup & ManagementChoosing the Right Assessment Level

Technical Help

Troubleshooting Assessment IssuesBrowser & Device CompatibilityPayment & Billing ProblemsAccessing Your PDF Reports

Assessment Information

Scientific Basis of Our ToolsASRS-18 Screening ExplainedComprehensive vs Basic AssessmentInterpretation Guidelines

Privacy & Security

Data Protection & PrivacyHow We Secure Your InformationManaging Your DataAccount Deletion Process

Our Commitment to You

We're dedicated to providing exceptional support and ensuring your experience is smooth and helpful.

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Helpful Tips

Get the most out of your ADHD assessment with these expert recommendations.

Best Time to Take Assessment

Take your assessment when you're feeling calm and have 10-15 minutes of uninterrupted time. Avoid taking it when you're extremely tired or stressed.

Answer Honestly

For the most accurate results, answer questions based on how you typically feel and behave, not how you think you should feel or how you are on your best days.

Consider Multiple Perspectives

If possible, consider asking a close family member or friend who knows you well to review your responses for additional perspective.

Follow Up with Professionals

Use your results as a starting point for conversation with healthcare professionals, not as a final diagnosis.

Need Personalized Help?

Our support team is ready to assist you with any questions or issues. We're committed to making your ADHD assessment experience as smooth as possible.

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Available 7 days a week • Expert mental health support

Crisis Resources

If you are experiencing a mental health emergency or having thoughts of self-harm, please seek immediate help:

Immediate Help

  • • Emergency: Call 911
  • • Suicide Prevention: Call or text 988
  • • Crisis Text Line: Text "HELLO" to 741741

Additional Resources

  • • Contact your healthcare provider
  • • Visit your nearest emergency room
  • • Call a trusted friend or family member

Remember: Our assessment is a screening tool only and is not intended for crisis situations. Always prioritize your immediate safety and seek professional help when needed.

Comprehensive Help Center Coming Soon

We're developing detailed help articles and video guides to support your ADHD assessment journey. Comprehensive support documentation will be available soon.

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