Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal and mental health information. This policy explains how we collect, use, and safeguard your data.
Last updated: November 21, 2024
Our Privacy Principles
Your trust is fundamental to our mission. We follow these core principles to protect your privacy.
Data Minimization
We only collect the minimum information necessary to provide our assessment services and improve your experience.
Transparency
We clearly explain what data we collect, how we use it, and provide you with full control over your information.
User Control
You have the right to access, update, delete, or export your data at any time through our platform.
Information We Collect
Assessment Information
- Your responses to ADHD assessment questions
- Assessment completion timestamps
- Assessment type (basic or comprehensive)
- Calculated scores and results
Account Information
- Name and email address (if you create an account)
- Account preferences and settings
- Login activity and timestamps
Payment Information
- Payment details processed securely through Stripe
- Billing address and transaction history
- We do not store full credit card numbers
Technical Information
- IP address and browser information
- Device type and operating system
- Usage analytics and performance data
- Cookies and similar tracking technologies
How We Use Your Information
Service Provision
To conduct ADHD assessments, generate reports, provide personalized recommendations, and deliver the core features of our platform.
Communication
To send assessment results, respond to support requests, and provide important updates about our services (with your consent for marketing communications).
Improvement & Research
To analyze usage patterns, improve our assessment accuracy, enhance user experience, and conduct anonymized research to advance ADHD understanding.
Legal Compliance
To comply with applicable laws, respond to legal requests, protect our rights, and ensure the safety and security of our platform and users.
Information Sharing
We Do Not Sell Your Data
We never sell, rent, or trade your personal information or assessment results to third parties for marketing or commercial purposes.
Limited Sharing Scenarios:
- Service Providers: Trusted partners who help us operate our platform (hosting, payment processing, analytics) under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or to protect our legal rights and user safety
- Business Transfers: In the event of a merger or acquisition, with the same privacy protections maintained
- Consent: When you explicitly authorize us to share information with specific third parties
Data Security
Technical Safeguards
- End-to-end encryption for data transmission
- Encrypted data storage with industry-standard protocols
- Regular security audits and vulnerability assessments
- Secure hosting infrastructure with 24/7 monitoring
Administrative Controls
- Strict access controls and employee training
- Background checks for all team members
- Regular security training and awareness programs
- Incident response and breach notification procedures
Your Privacy Rights
Access & Portability
Request a copy of your personal data and assessment results in a portable format.
Rectification
Update or correct any inaccurate personal information in your account.
Deletion
Request deletion of your account and associated data, subject to legal requirements.
Restriction
Limit how we process your data in certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, contact us at privacy@adhdassessment.comor use the privacy controls in your account settings.
We will respond to your request within 30 days and may ask for verification of your identity to protect your privacy.
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations:
- Assessment Data: Retained for 7 years to support ongoing care and research
- Account Information: Until account deletion or 3 years of inactivity
- Payment Records: 7 years for tax and regulatory compliance
- Analytics Data: Anonymized after 2 years for research purposes
You can request early deletion of your data, though we may retain certain information as required by law or for legitimate business purposes.
International Data Transfers
Our services are hosted in the United States. If you are accessing our platform from outside the U.S., your information will be transferred to and processed in the United States.
We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.
Children's Privacy
Our services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes through:
- Email notification (if you have an account)
- Prominent notice on our website
- In-app notifications for significant changes
Your continued use of our services after policy updates indicates acceptance of the revised terms.
Contact Information
If you have questions about this privacy policy or our data practices, please contact us:
We are committed to addressing your privacy concerns and will respond within 5 business days.